So, here's our guarantee to you. You don't need to be worried in any way shape or form about what happens if you have to cancel your vacation for any reason.
All guests holding a rental reservation who choose to cancel their stay with up to 48 hours before their scheduled arrival are guaranteed our simple cancellation policy: Rebook without penalty or only pay a one night's penalty for a full cancellation.
Now, as we are in the Hurricane Belt, the dates of the "official hurricane season" are June 1 - Nov 30, but this is also often one of the calmest, most tranquil seasons of the whole year. The persistent high weather patterns that help spawn the occasional Atlantic and Caribbean hurricanes otherwise brings weeks on end of light, balmy southeasterly breezes, calm seas, and excellent diving and snorkeling conditions. We do therefore encourage guests to book to take advantage of this lovely weather for their summer or fall vacation, and, when you book, our "Simply No Worries" guarantee protects you for any cancellations prior to your trip.
Now, when you do travel to theReef, in the unlikely event that we do get some bad weather and guests are evacuated from theReef or would like to depart early in order to protect them from a potential hurricane threat, guests who are on a rental reservation will be offered the option of either:
Guests holding a confirmed reservation who are unable to travel to theReef because of the closing of the Grand Cayman airport or the resort due to implementation of either our National Hurricane Plan or the decision of theReef to close the resort have the option of a full refund or re-booking free of charge with a one-category room upgrade on the next visit taken anytime before the end of the following year. ( Valid for the summer/fall season, based on availability, some restrictions apply. )